FAQS

Information You Need

WHAT IS YOUR RETURN POLICY?

At Schoolyo, we want to ensure you love the items you purchase. If you have changed your mind on a purchase we will exchange your item or refund your original method of payment (full price items only) provided that: 

  • You return the item within 14 days of purchase

  • You produce your original invoice (email confirmation) when you return the item 

  • The item is in original saleable condition: 
    - With all original tags
    - In an unworn, unopened and unused state

If you are not able to comply with these requirements, Schoolyo reserves the right to refuse an exchange or refund on change of mind items. Schoolyo will not accept a bank statement as proof of purchase.  

DO YOU SELL GIFT CARDS?

We don't have gift card service yet, but are working hard to make it available in the coming months.

WHAT ARE THE PAYMENT OPTIONS?

We accept credit cards and Paypal payments at this stage. We will accept WeChat payment in the near future.

HOW TO SIGN UP?

You can find the subscription form at the bottom of this page.